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May 13, 2005

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Great survey of all the recent talk about making OPACs more usable! I saw that issue of "Fast Company" on the newsstand and I immediately thought about libraries too. And I wonder... what will it take to make some libraries change? How many patrons have to come to the reference desk -- not understanding how the OPAC works -- before librarians realize the problem is the OPAC, not the user? Will they have to lose a significant number of their patrons to Google or Barnes and Noble or whatever before they realize that they have to change? Ugh! It all just makes me crazy! :)

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