TVO's The Agenda had Andrew Keen on, followed by a panel about the changing nature of authority.
You can watch the video, it's linked from The Agenda - Video, it's the Nov 8 2007 show (I do wish people would provide permalinks for these JavaScript popup things). Their new video player has no time indication, so unfortunately I can't tell you when the second segment on authority starts.
UPDATE 2007-11-12: You can get the audio for Keen and for authority directly from iTunes, as well as see the entire page on Agenda audio podcasts. The video is also available, see the video podcast page as well as the Keen and authority videos. ENDUPDATE
Keen basically said "the kids today are too dumb to separate truth from truthiness", from which he draws the conclusion a better system would be elite gatekeepers providing "professional" content.
I still don't quite follow his idolisation of the mass media.
Journalism used to be ok, but you have to go way way back to the early days of TV to find much quality content (and maybe even then it was mostly garbage, I've only seen the highlights from those days).
There was no Web at all in the 70s, 80s and early 90s, do you want to go back and look at some of the professional mass content let through by the gatekeepers Keen lauds? Good lord man, it was shite, particularly the TV and movies. We have TV shows that are 10x better now, thanks to a fragmented market.
It's particularly telling to see Keen's visceral reaction of distaste to a video of a Google VP talking about the promise of Web 2.0. I'm not convinced Keen is motivated so much by a love of "professional" content as by a hatred of Silcon Valley utopianism (possibly related to his being a former Valley entrepreneur).
In case you're not aware, Keen wrote a book called The Cult of the Amateur, which is basically All Hail Mass Media and The Professional Classes. Which, as I said, would be a more convincing argument if both the media and the professionals had been delivering us amazing content, rather than a lot of commercial pop-cultural lazy garbage. The amateur cult on LibraryThing has rated the book 2.5 stars out of 5, which is quite a low rating. Personally I thought it was such utter nonsense I couldn't manage more than a one sentence review.
That being said, I am not a relativist. I think there are absolute moral and physical truths. I think all this cultural relativism is baloney. Science is not one belief system amongst many, there is no "believing" in DNA, as much as post-modernist "professionals" would like to assert. But where I disagree strongly with Keen is that only the elite authorities have access to this truth. Professionals can and do spout utter nonsense. Amateurs can say things that are self-evidently true. Truth is not relative, but it is equally available.
The most notable weakness of Keen's critique is it is not the public that has been pushing the truthiness agenda, indeed quite the opposite, it is the unwashed masses who have been seeking out BETTER ways of finding factual content, through rigourously referenced Internet postings, while the minor forces of leftist cultural relativism and the major forces of right-wing "when we make a statement it becomes inherent truth" have been leading the Assault on Reason. Indeed my major beef with Al Gore's book of the same name was that it got diverted into being an anti-Bush diatribe, when the topic of the systematic assault on truth led by the right and supported by the "professional" mass media is one of the biggest and most important stories of the decade.
In fact, so adamant are the Internet amateurs about high-quality content, in the absence of such from the mass professional media, that I think it may be damaging Wikipedia. There are two competing visions for Wikipedia. For me, I'd like it to be the Hitchhiker's Guide to the Galaxy. What Keen sees as a flaw, the fact that its entry for "truthiness" is as meticulously referenced and detailed as its entry for "truth", i see as a strength. Here's the thing: the Wisdom of Crowds benefits most from... a crowd. That means a few big central sites can get much better information as there are many more eyeballs checking for bugs. I have long been dismayed by the decline of USENET, because it used to be one central place you could go to ask a question or start a discussion and get useful responds (yes, along with ridiculous flame threads, but those were manageable). Now if you want to find info about a digital camera, or ask a question about physics, you're faced with dozens and dozens of fragmented discussion groups and web sites.
Wikipedia can and does address that fragmentation for general knowledge, in the same way that IMDB does for the specific topic of movies. And at a certain level I agree, very technical items about Battlestar should go on a BG wiki, Warcraft on a Warcraft wiki, Trek on a Trek wiki etc. But there are lots of general items that still benefit from being in the larger WIkipedia community. There is a big tension right now unfortunately about what level of "notability" warrants a Wikipedia page. I would set the bar fairly low - it's tremendously useful for me to do a search on Number Eight and get a nicely curated Wikipedia entry.
Unfortunately Wikipedia seems to be moving in the other direction. Sci Foo was challenged for notability (although it survived). Number Eight is marked as trivia (although the notice has already moved from the top of the page to a miscellany section). The problem with this is it's going to undermine content creation. The great thing about Wikipedia is you can put up a starter page about your particular interest, and there are enough people in the crowd that it often builds up into a useful entry.
Anyway, those are my amateur thoughts, in my blog that has created more interesting connections for me than I probably could have ever gotten from an entire lifetime of writing more professionally crafted content for major media venues.
Turning back to the TVO episode that started this all, the panel on authority that follows Keen is ok, I wish their points had been made a bit more clearly and sharply, they were a bit drifty, but the gist is that questions of truth have been pondered by philosophers since the dawn of philosophy, that the decline of authority (in particular of respect for authority figures such a doctors and teachers) started long before the Internet, and that most people are perfectly capable of separating nonsense (like say Keen's book) from quality content (like a good Wikipedia entry).
Previously:
October 13, 2007 The Wrath of the Professional: more anti-Internet nonsense
October 24, 2006 Maclean's: the Internet sucks
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