the future: plan for uncertainty

Via Steve I find a good Library Journal article by Roy Tennant

Facing the Not Knowing - January 15, 2007

We need to become comfortable with the not knowing. We need to foster personal and professional strategies when things don't go as planned.

He makes a number of very good points, of which I think "If it doesn't have an API, it's not worth having" is a particularly important one in the library world.