Since I rarely blog about work anymore, I thought I should highlight people who actually do.
Sean Boots continues to post thoughtful commentary on the challenges of the digital transition in government and on ways to improve how we work.
Since I rarely blog about work anymore, I thought I should highlight people who actually do.
Sean Boots continues to post thoughtful commentary on the challenges of the digital transition in government and on ways to improve how we work.
Posted by Richard Akerman on October 31, 2023 at 09:59 AM in Government 2.0, Open Government, Weblogs | Permalink | Comments (0)
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On the Parliament of Canada website parl.gc.ca links to committee meetings are usually given using document IDs. The problem is that if the meeting is amended (which happens often), they are creating a new document ID, and the previous document ID doesn't redirect to the new one. Which means a link to a meeting that worked one day may break the next day, with no explanation. (This is an incorrect implementation; I don't know whether it is a CMS issue, or why the links and document IDs are being managed in this way.)
So here's how a link is typically provided
http://www.parl.gc.ca/HousePublications/Publication.aspx?Language=e&Mode=1&Parl=42&Ses=1&DocId=8451116
But it appears there is actually a permanent linking system in the background, it's just not used. It's of format
http://www.parl.gc.ca/HousePublications/Publication.aspx?Pub=CommitteeMeetingNotice&Acronym=[4 letter committee acronym]&Mee=[meeting number]&Language=e&Mode=1&Parl=[Parliament number]&Ses=[Parliamentary session number]
e.g. for the above document ID 8451116 URL, the equivalent would be
http://www.parl.gc.ca/HousePublications/Publication.aspx?Pub=CommitteeMeetingNotice&Acronym=ERRE&Mee=34&Language=e&Mode=1&Parl=42&Ses=1
That is to say, meeting number 34 of the ERRE Special Committee on Electoral Reform, during the 42nd Parliament, session 1.
Crossposted from my Paper Vote Canada blog.
Posted by Richard Akerman on September 30, 2016 at 10:05 AM in Government 2.0, Information Architecture, Web/Tech | Permalink | Comments (0)
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Canada is a member of the international Open Government Partnership (OGP).
Canada's second Open Government Action Plan (OGAP) 2014-2016, released November 2014, contains an Open Science commitment.
The OGP requires yearly self-assessment and independent assessment reports.
Both reports have now been released. The commenting period for the self-assessment closed January 18, 2016, but the commenting period for the independent assessment just opened today (February 2, 2016).
UPDATE 2016-02-03: To comment on Canada's 2015 independent assessment, use the web form or email [email protected] ENDUPDATE
Disclaimer: I work on the Open Science commitment.
Previously:
November 6, 2014 Open Science in Canada's 2nd Open Gov Plan
Posted by Richard Akerman on February 02, 2016 at 08:04 AM in consultation, Current Affairs, Government 2.0, Open Access, Open Data, Open Government, Open Science, opengovcan | Permalink | Comments (0)
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Canada is a member of the Open Government Partnership, and follows a two-year cycle running from July to June (2014-2016, 2016-2018 etc.) Included in the cycle is a mid-term assessment after the first year of the National Action Plan (NAP) and a final assessment after the second and final year. Assessment is composed of internal self-assessment and a third-party Independent Reporting Mechanism (IRM).
Canada has completed the first year of its second Action Plan (2014-2016) and so the internal self-assessment as of June 2015 is now available online. Feedback will be open online until Monday January 18, 2016.
The plan consists of a number of commitments, including Open Science. You can comment on the plan as a whole, or on individual commitments. You can also comment by sending an email to [email protected]
Based on the OGP calendar, the next Canadian National Action Plan (2016-2018) should be available in the July 2016 timeframe.
Disclaimer: I work on the Open Science commitment.
Posted by Richard Akerman on January 06, 2016 at 10:52 AM in Government 2.0, Open Access, Open Data, Open Government, Open Science, opengovcan | Permalink | Comments (0)
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The Government of Canada hasn't seen many experiments with beta websites, but Statistics Canada is currently running one.
The beta at http://www.statcan.gc.ca/beta/n1/en offers page rating, per-page feedback, and a discussion forum.
If you've ever wished the government made better websites, this is your opportunity to contribute.
#Opendata community: Help us improve our #website (URL) and find the info that you need. Please RT #Beta http://t.co/8EiT8MOFFI
— Statistics Canada (@StatCan_eng) November 26, 2014
Posted by Richard Akerman on November 27, 2014 at 05:28 AM in Government 2.0, Web/Tech | Permalink | Comments (0)
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Canada is doing a multi-part, multi-aspect consultation about the 2nd version of its Open Government Action Plan.
The three four parts are:
1. In-person consultations
2. Ideas generation
3. Discussion of proposed activities (proposed commitments)
4. Consultation on the draft complete Action Plan (NEW)
Part 3 is now running has completed, however activities are being posted progressively; not all proposed commitments will be posted at once. At the time of this writing, there are four proposed commitments posted
others will follow.
UPDATE 2014-08-21: Open Information (including Virtual Library and declassifying documents) added. ENDUPDATE
UPDATE 2014-08-29: Open Data Canada – Open Data Without Borders (unified open data across Canadian jurisdictions), Open Dialogue (consulting Canadians). ENDUPDATE
UPDATE 2014-09-06: Three new proposed activities (proposed commitments):
ENDUPDATE
UPDATE 2014-09-20: The action consultation (phase 3 consultation) is now closed, as of Sept. 19, 2014. However, the data.gc.ca mailing list has announced that there will be a 4th phase of consultation "to request public input on the draft version of Canada’s Action Plan on Open Government 2.0" from Oct. 6-17, 2014 Oct 9, 2014. ENDUPDATE
To try to clarify the stages - in part 2 the public is invited to submit ideas, in part 3 the public is invited to provide feedback on selected activities, and in part 4 the public is invited to provide feedback on the entire plan.
There is some information in a news release - New Action Plan on Open Government: Engaging Canadians on Draft Plan - August 11, 2014.
Posted by Richard Akerman on August 13, 2014 at 09:35 AM in Government 2.0, Ideas Market, Open Data, Open Government, Open Science, opengovcan | Permalink | Comments (0)
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The UK Government Digital Service was formed in April 2011 (according to Wikipedia).
On August 11, 2014 the White House announced the formation of a US Digital Service, as reported in the Washington Post
The White House on Monday announced that is was formally launching a new U.S. Digital Service and that they've hired to lead it Mikey Dickerson ...
U.S. CIO Steve VanRoekel called it a "centralized, world-class capability...made up of our country’s brightest digital talent," forming a team that will be "charged with removing barriers to exceptional Government service delivery and remaking the digital experiences that citizens and businesses have with their Government."
White House launches "U.S. Digital Service" - by Nancy Schola @nancyschola - August 11, 2014
The organisation will apparently be referred to as the USDS - I couldn't find a website yet. The Washington Post article points to a document on the CIO.gov site - U.S. Digital Services Playbook http://playbook.cio.gov/ that may give some ideas of the goals of the organisation. The article indicates the model will be for the service to be a centre of expertise on design and transformation of services for the digital environment.
The US Digital Services Playbook has some rough similarities to the UK GDS Digital Principles and Design Principles.
UPDATE: WhiteHouse.gov blog post - Delivering a Customer-Focused Government Through Smarter IT.
Another piece of the puzzle is 18F Digital Services Delivery https://18f.gsa.gov/ @18f which will be used more to provide developer expertise to implement changes across the government.
Previously:
February 24, 2012 San Francisco Innovation - A startup called government
Posted by Richard Akerman on August 11, 2014 at 02:27 PM in collaboration, Current Affairs, Government 2.0, Innovation, Web/Tech | Permalink | Comments (0)
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Open Knowledge Festival 2014 - July 16, 2014
Keynote - Neelie Kroes @NeelieKroesEU - European Commissioner for Digital Agenda
Video of presentation at http://youtu.be/0UNRZEsLxKc?t=29m45s
Interview video at http://www.youtube.com/watch?v=MGTLIfk-1BQ
Posted by Richard Akerman on August 01, 2014 at 02:06 PM in Conference, Government 2.0, OKFest, okfest14, Open Access, Open Data, Open Government, Open Science, Presentation Notes, Web/Tech | Permalink | Comments (0)
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You can submit ideas as well as upvote and comment on existing ideas in the Government of Canada's Open Government Action Plan 2 Ideas Dialogue. It runs until end of June 2014.
One of the current ideas is Open Science, it could use some comments clarifying that open access is more than just "free online public access".
The Action Plan is national but is also part of Canada's participation in the Open Government Partnership. You can see Canada's current Action Plan and other information at
http://www.opengovpartnership.org/country/canada
Previously:
Oct 31, 2013 Open Government Partnership and Canada - survey and more
Posted by Richard Akerman on May 21, 2014 at 11:34 AM in Current Affairs, Government 2.0, Open Access, Open Government, Open Science, opengovcan | Permalink | Comments (0)
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Survey about open government in Canada: https://www.surveymonkey.com/s/ogpcanadaenglish
Deadline November 8, 2013.
Canada is a member of the Open Government Partnership (OGP), an international organisation.
The OGP has a third-party Independent Reporting Mechanism, to assess how civil society sees the progress of individual countries.
One of the main things it looks at is whether a country is meeting its Action Plan.
Here's Canada's Open Government Action Plan, Year 1
NOTE: The original Canadian Open Government site open.gc.ca is gone and all of its links are broken; it redirects to data.gc.ca
Countries do their own self-assessments, in addition to the third-party assessment. The Canadian self-assessment (the government's assessment of its own progress) is available at: http://data.gc.ca/eng/implementation-canadas-action-plan-open-government-year-1-self-assessment-report
If you have feedback for the third-party report you still have time to complete the official independent survey (also linked at the top of this post). The independent reporting is being done by Dr. Mary Francoli of Carleton University.
You can read more about the Independent Reporting Mechanism on the OGP site: http://www.opengovpartnership.org/about/about-irm
As part of Canada's participation in the OGP, this year Canada is co-chairing the Open Data Working Group (one of five new thematic working groups).
You can contact the organisers of the working groups if you're interested in joining.
You can follow the livestream of the Open Data Working Group meeting from the OGP Summit, on October 31, from 10:15am Eastern to 11:30am (2:15pm GMT to 3:30pm).
UPDATE 2013-11-01: Video now on YouTube #OGP13 Summit: Open Data Working Group (starts at 08m10s). ENDUPDATE
Group Anchors for the Open Data Working Group are:
Stephen Walker, Senior Director, Open Government and Information Management, Treasury Board Secretariat, Government of Canada
José M. Alonso, Open Data Program Manager, Web Foundation and Member, Global Open Data Initiative
You can follow:
Previously:
April 11, 2012 Canadian Open Government Action Plan
April 18, 2012 Canada and US at Open Government Partnership Brasilia Conference
Posted by Richard Akerman on October 31, 2013 at 09:02 AM in Current Affairs, Government 2.0, Open Data, Open Government, opengovcan | Permalink | Comments (0)
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The Province of Ontario is running a survey about open government
http://www.ontario.ca/government/open-government-initial-survey
including questions about what types of open data citizens would like released.
This is part of a larger open government initiative announced on October 21, 2013.
The Ontario open data portal had already soft-launched on November 8, 2012.
General URL http://ontario.ca/open
Twitter hashtag #openON
Feedback can also be provided via the general contact form.Posted by Richard Akerman on October 28, 2013 at 02:08 PM in Government 2.0, Open Data, Open Government | Permalink | Comments (0)
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The Web Experience Toolkit has been in the news lately, with mentions in Mashable and Fast Company due to appearing on GitHub and Government.
It also got positive mentions from David Eaves and Ben Balter at the Code for America Summit.
Below is a Storify of recent mentions:
Posted by Richard Akerman on October 17, 2013 at 01:41 PM in Government 2.0, Open Source, Software Development, Web/Tech | Permalink | Comments (0)
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This fall, the Government of Canada (GC) will release its Directive on Open Government, defining more clearly than ever before, the obligation that employees have to deliver open data, open information, and open dialogue to Canadians. In addition, our Blueprint 2020 initiative further challenges employees to envision the future of the public service. In the UK, the government has already started to address this need for culture change in the 2012 Open Data White Paper: Unleashing the Potential.
By working together, we can strengthen our ability to find new ways to harness the power of the public service. Our new public service needs to be more creative and proactive in releasing data, and in building relationships which optimize the use of that data. These relationships help to bridge the transitional gap of cultural change that is needed to spur opportunity for innovation, and to revamp how the government provides high quality services to its citizens.
from data.gov uk blogs - Now is the Time to Collaborate on Cultural Change - October 11, 2013
The UK Open Data White Paper is available at https://www.gov.uk/government/publications/open-data-white-paper-unleashing-the-potential
Canada's national open data portal also has a blog http://data.gc.ca/eng/blog
The Clerk of the Privy Council's website has information about Blueprint 2020.
Posted by Richard Akerman on October 16, 2013 at 04:29 PM in collaboration, Government 2.0, Open Data, Open Government, opengovcan | Permalink | Comments (0)
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The Open Data Speed Dating at GTEC 2013 event was a success.
There's a photo gallery of images taken by an official GTEC photographer.
Here's a Storify of all the tweets from the event (there were about 200).
Posted by Richard Akerman on October 10, 2013 at 09:45 AM in Conference, Government 2.0, Open Data, Open Government, opengovcan | Permalink | Comments (0)
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A modern technology for web components, the Web Experience Toolkit, had its second CodeFest.
The open source code and community are hosted on GitHub.
Government of Canada employees have played a substantial leadership role in the creation of the toolkit, in its release on GitHub, and in growing the community. It's a great example of government working in a modern way.
I've embedded links to the keynotes below, as well as a Storify of the event (I didn't attend, but I watched the keynotes on YouTube).
Event info at http://wet-boew.github.io/codefest2.0/
Posted by Richard Akerman on August 11, 2013 at 08:46 PM in Conference, Government 2.0, Links to Presentations, Links to Video, Open Source, Software Development, Web/Tech | Permalink | Comments (0)
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Prime Minister Stephen Harper today formally adopted an Open Data Charter with other G-8 Leaders at the Lough Erne Summit in Northern Ireland. In keeping with the Charter, the Prime Minister announced the upcoming launch of a new Government Open Data Portal, data.gc.ca, which will provide Canadians with unprecedented access to government data and information. The next-generation Open Data Portal will be officially launched on June 18, 2013, by Treasury Board President Tony Clement.
press release - PM announces new measures to make Government data more accessible to Canadians
Each principle contains high-level "we will" commitments.
Principle 1: Open Data by Default
Principle 2: Quality and Quantity
Principle 3: Usable by All
Principle 4: Releasing Data for Improved Governance
Principle 5: Releasing Data for Innovation
https://www.gov.uk/government/publications/open-data-charter
UPDATE: Down in the technical annex there are some very specific commitments, including metadata mapping on GitHub.
ENDUPDATE
UPDATE 2013-06-19: The communiqué contains additional commitments in the Open Data section, including
48. This Open Data Charter will increase the supply of open government data across a number of key categories including health, environment and transport; support democratic processes; and ensure that all data supplied are easy to use. We encourage others to adopt this Charter. G8 members will, by the end of this year, develop action plans, with a view to implementation of the Charter and technical annex by the end of 2015 at the latest. We will review progress at our next meeting in 2014.
49. In keeping with the Open Data Charter principles, transparent data on G8 development assistance are also essential for accountability. We have all agreed to implement the Busan Common Standard on Aid Transparency, including both the Creditor Reporting System of the OECD Development Assistance Committee and the International Aid Transparency Initiative (IATI), by 2015. To show greater G8 leadership we will ensure data on G8 development assistance is open, timely, comprehensive and comparable.
50. G8 members should over time apply the Busan common transparency standards to their respective Development Finance Institutions and international public climate finance flows consistent with the reporting of climate finance under the UN Framework Convention on Climate Change (UNFCCC).
ENDUPDATEUpdated http://data.gc.ca/ site, now running CKAN data engine with Drupal web front-end.
Includes:
There's an article in the Globe and Mail: Ottawa to grant app developers access to federal information.
Posted by Richard Akerman on June 18, 2013 at 11:53 AM in Current Affairs, Government 2.0, Open Data, Open Government, Open Source, opengovcan | Permalink | Comments (1)
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On April 22, 2013 TBS released the Expenditure Database. It allows one to browse and search expenditures organised in ways that are easier to understand than the "votes" system under which they are actually allocated. It is great progress within the overall open government initiative.
However, from a technology, design and process perspective, I think there are some opportunities that are being missed.
Minister Clement is fond of saying that the government's data is like grandmother's silver, hidden away. In fact, our current model of delivering applications is more like hiding the entire kitchen from view. In Ottawa's Victorian homes, the kitchen is usually at the back of the house, closed off from the dining room. The servants were supposed to work there in obscurity, with only the final result appearing with a dramatic flourish in the formal dining room.
In most of those homes that wall has now been smashed down, because we found that in the post-servant age, the kitchen is the hub of activity in the house, where we socialise and cook together openly, a very human and social activity.
But in government software development, that wall still stands. Applications are developed behind closed doors by public servants, and then suddenly appear, fully formed, on release day. This model of closed software development has some very real consequences:
We need not just open data, we need the entire philosophy of open source web development: we need to develop in the open.
The UK Government has released a fantastic Government Service Design Manual. It has some explicit statements and some built-in assumptions. The underlying concepts are to develop government services using modern software engineering processes. This means being open about the code as it is in development (e.g. through blogs explaining the work and github repositories making the code available) and iterating through the design, from Discovery, through Alpha, Beta, Live and (all important in the government) Retirement.
The UK Government Digital Service does its work in the open, through blogs, twitter, and github.
Software development is a process: the application you release at a moment in time is not an end, what's important is that the application should tell a story about itself, so that it can be improved and so that it can be an inspiration for further work.
The Expenditure Database is a great step in providing easy citizen access to the underlying data. But it doesn't tell any of the story of how it works, how the data is processed, and who did the work. The meal has been delivered and it looks very nice, but the kitchen and the process of making it are still closed off from view, hidden in mystery.
Of course this is not quite as simple a story because it is a web application, so in theory you could look through all of the JavaScript. But that means reverse-engineering the code, trying to figure out how it works without having access to documentation (the recipe) and the developers (the cooks). When someone is trying to understand an application the first thing they will do is read its story about how it works and how it was put together, and then ask the developers when there are aspects not clear or not covered in the documentation. Without open code development, this avenue of understanding is closed.
Instead one has to dig through the code and make guesses. For example, it looks upon examination that it is drawing the data from a local file: http://www.tbs-sct.gc.ca/ems-sgd/edb-bdd/data.js
If instead the code were in a shared repository and documented, it would be much easier to understand how it works and the rights to reuse and modify would be a lot clearer. As well one would expect there would be both examples of using the data file as well as an explanation of how it was generated.
What Expenditure Database development would look like if it followed this model:
Just a few examples of what we're missing as a consequence of the current implementation:
TBS PR - Searchable Information on Government Spending is now Just a Click Away
I welcome your feedback on this post, with any clarifications, corrections, suggestions or pointers.
Thanks to Stephen Anthony, Adam Frankowski, Patrice Collin and Nick Charney for providing ideas and feedback that improved this post.
Posted by Richard Akerman on May 03, 2013 at 01:10 PM in Government 2.0, Open Data, Open Government, Open Source, opengovcan, Software Development, Web/Tech | Permalink | Comments (0)
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... a gigantic level of excitement around the potential for pan-Canadian federated open data. So the work that we do to drive interoperability between open data activities of British Columbia, or Edmonton, or the federal government, recognizing the fact that users and developers are going to want to combine and integrate data from multiple sources... that really gets us going. All of the possibilities around the... re-thinking around how we make an open data portal that does a lot more than the original open data portal (which was largely experimental at the beginning and was always a pilot), moving that idea forward, specifically around user engagement.
Those of you who have used data.gc.ca to date will know that it doesn't come with a lot of tools for user engagement. Our hope--coming out of events like this one today--is to help drive the design and delivery of that portal to maximize its functions in terms of engaging the users, or bringing users together with each other, in order to facilitate greater use, greater uptake of the open data.
And just from a third point... this idea that we are driven to deliver open data to developers to help with the development of apps--interesting, innovative ideas that will drive the kind of time efficiency that Ray mentioned earlier as well. But we do have to remember to think about the citizens. So the capacity for the platform or any government department or jurisdiction to ensure that the data serves the citizens (who may not be as technologically advanced) is also very important to us, and that gets us very excited about things like visualizations and interactive tools that will allow the citizens to see data in different ways that mean something to them.
Stephen Walker, CIO Branch, Treasury Board Secretariat
from video Innovating with Open Data.
You can reach Stephen, who is also the contact point for Canada's Open Government Partnership country committments, at
You can see previous postings in category opengovca
Also see related articles...
Posted by Richard Akerman on March 02, 2013 at 08:55 AM in collaboration, Government 2.0, Links to Video, Open Data, Open Government, opengovcan, Web/Tech | Permalink | Comments (0)
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It is challenging to innovate from within a bureaucracy. So when I saw a report about the work that the US CFPB is doing to bring better design, technology and culture to government service delivery, I was intrigued.
For designers like [Audrey] Chen, the CFPB’s approach isn’t just about making the government’s work more tech-savvy or aesthetically pleasing: Horrible design leads to a bad user experience...
Washington Post - Who leaves Comedy Central to work for the government? - September 7, 2012
I contacted the US Embassy and they very graciously worked to arrange a presentation by Audrey Chen.
There have been more recent articles as well.
the change was tiny, a typo fix. Iceeey suggested the agency change the line “Daily rountrip cost” to “Daily roundtrip cost.” But this small request was a very big deal.For the first time, the Consumer Protection Bureau was accepting a direct change to one of its internal documents not from someone inside the agency but from an average citizen somewhere across the country. The document had been published on the software code collaboration website GitHub, with the express idea that it could be hacked, commented on, and improved in public just like open source software.
Wired - How GitHub Helps You Hack the Government - January 9, 2013
This is an additional point of connection between the Canadian gov and the US CFPB, as Canada has put its Web Experience Toolkit on GitHub.
I later found this article from O'Reilly Radar as well
As the first federal “start-up agency” in a generation, some of those needs at the Consumer Financial Protection Bureau (CFPB) are even more pressing. On the other hand, the opportunity for the agency to be smarter, leaner and “open from the beginning” is also immense.
Progress establishing the agency’s infrastructure and culture over the first 16 months has been promising, save for larger context of getting a director at the helm. Enabling open government by design isn’t just a catchphrase at the CFPB. There has been a bold vision behind the CFPB from the outset, where a 21st century regulator would leverage new technologies to find problems in the economy before the next great financial crisis escalates.
O'Reilly Radar - Open source is interoperable with smarter government at the CFPB - April 10, 2012 - by Alex Howard (@digiphile)
Audrey Chen is the Creative Director, Technology & Innovation, at the CFPB.
There was a short slide presentation followed by discussion. In the introduction, Audrey Chen emphasized the nature of the CFPB as a 21st century organisation, using design and technology to empower consumers.
She made the connection between design's user-centred nature and modern technology's agile development approach - with the two together you can work quickly to deliver designs that meet user needs.
She talked about the rapid growth of the CFPB, from 300 to over 1000 employees, describing it as the explosive growth characteristic of a startup, and bringing concepts that have been useful for startups:
She noted that even with a large budget in the context of the startup space, the CFPB has a small budget relative to the banks that it regulates. Thus the importance of maximising its resources, and adjusting to changes quickly.
She talked about innovative approaches for recruiting the necessary creative and design-oriented staff for the organisation, including embedding a recruitment ad in the page source for the website ("If you're viewing this, you should probably come work on our Technology & Innovation team.")
In order to connect all the new employees together, particularly in an environment where 1/3 of them are working remotely, there is a cfpb.local intranet site, enabling self-organisation and discovery of expertise, using e.g. tagging of employee profiles (anyone can add a tag to a profile). The idea being that this was a flexible, crowdsourced way of building up knowledge about who is in the organisation and the skills that they bring.
Design was part of the core message that she presented, a natural fit with her core role as Creative Director at the CFPB. She showed their design principles:
Fundamentally, she said, "design expresses your value system".
She discussed the approach they took to create the Know Before You Owe service. A key: you can see everything about how they did it online - every design they tried, every consultation they did. This is not just about sharing, it's about building the public trust in the organisation through transparency. "Radically transparent at every step" is how she described it.
She also talked about CFPB finding its strengths - data sets that are unique to CFPB, or the ability of CFPB to create a compelling online experience - and partnering with other agencies when it makes sense for them to take the lead (e.g. the Department of Education for student loan information in general, the CFPB for a well-designed Paying for College site)
* I asked a question about how they have arranged their physical space to support collaboration and information sharing between all the new and diverse employees.
She said that they use an open space "bullpen" design, with small groups that are working on the same thing ("functional teams") all in one open shared space. A difficult adjustment for many of the employees, but it was tested on a small scale and they could demonstrate that those teams were more productive.
She said that 1/3 of the agency is remote, in particular many of the creative people they hired were based in major US cities and didn't want to move to DC. They deal with this by using video conferencing and screen sharing.
* I asked about the online tools
She said that the intranet is primarily wiki based, allowing easy changes, and that the staff directory with open tagging helps people connect.
* Kent Aitken asked about the challenge of placing such a high level of trust in employees (allowing them to make changes and add tags)
She said they always err on the side of trust, but that the wiki requires login, so all changes are tracked, providing accountability.
* Mary Beth Baker asked about recruiting, hackfests and change-making in an organisation
Audrey Chen's reply was that you have to be brave - you have to make a case for what you believe in, at high levels in your organisation, using business language.
She said that CFPB had found success with a code-a-thon that was very specific, centred around a specific data set unique to CFPB.
* I asked about approaches to internal information sharing
She said they have both lunch & learns and "hootenanies", where design teams can share more generally what they're working on and what interests them.
She said they would like to do Google Time (20% time) but they have been too busy with the core of their work to make it possible.
She concluded by saying that as a small agency, in a space dominated by players that have huge financial resources, CFPB is using design to compete and technology to lower its costs.
Posted by Richard Akerman on February 12, 2013 at 02:52 PM in Government 2.0, Innovation, Presentation Notes, Seminar, Web/Tech | Permalink | Comments (1)
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The Government of Canada has its Web Experience Toolkit on GitHub
By making the WxT open source, it has been possible for organisations outside of the government to use it for their websites and to improve it. Both the University of Ottawa and the City of Ottawa are now using WxT.
There was a writeup in Wired about the WxT: Canadian [Coders] Solve Mystery of Open Source Government.
the Treasury Board of Canada hosted a CodeFest to invite hackers — mostly government staffers — to hack its Web Experience Toolkit, or WET — a set of open-source tools that the Treasury Board uses for building websites. One hundred and fifty people came. Many of them were young developers, excitedly swapping code and sharing ideas across tables.
There are some minor issues: It's Treasury Board Secretariat, not Treasury Board, and TBS is the government's central policy agency not an "obscure Canadian tax-collecting agency". (Admittedly it is difficult to decode that from the TBS website, but if you read far down enough you get to "policies, directives, regulations, and program expenditure proposals with respect to the management of the government's resources".)
You can follow Web Experience Toolkit info on Twitter using the hashtag #wxt and the account @WebExpToolkit
Author of the article is Robert McMillan @bobmcmillan
Featured or indirectly mentioned are:
UPDATE: There is a Drupal working group, the next meeting is January 25, 2013 at Ottawa City Hall.
Posted by Richard Akerman on January 11, 2013 at 11:46 AM in Government 2.0, Open Source, Software Development, Web/Tech | Permalink | Comments (0)
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Deadline is end of January 2013.
Proposed license: http://www.data.gc.ca/default.asp?lang=En&n=0D3F42BD-1
Provide feedback via web form: http://www.data.gc.ca/default.asp?lang=En&n=0D3F42BD-1#yoursay
French language Twitter chat about license 11 décembre 2012 de 15:30 à 15 :50 HNE - mot-clic #CTcauserieMin sur @SCT_Canada
English language Twitter chat about license December 11, 2012 - 4 to 4:30 p.m. EST - hashtag #TBMinchat hosted on account @TBS_Canada
December 11 from 4 to 4:30 p.m. EST @tbs_canada is hosting a #opengov licence tweetchat with @tonyclementcpc using #TBMinchat.
— TBS Canada (@TBS_Canada) December 6, 2012
Le 11 décembre de 15:30 à 15 :50 HNE @sct_canada vous reçoit pour une causerie sur la licence #gouvert avec @tonyclementcpc #CTcauserieMin
— SCT Canada (@SCT_Canada) December 6, 2012
President of the Treasury Board Clement has spoken recently about open data and other issues at an event called Public Sector Engage (PS Engage, #PSE2012).
Previously:
See previous posts in category opengovca
Posted by Richard Akerman on December 07, 2012 at 02:40 PM in Government 2.0, Open Data, Open Government, opengovcan | Permalink | Comments (0)
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I've written previously about different ways of visualising transit on a map, including commute time, in my post visualising city transit layers.
Some Twitter buzz today and recently about Mapumental mashing up public transit open data with properties available to buy and rent - effectively letting you search for homes within a commute time range that you set.
Mapumental: The “I want a better commute” Property Finding Service for Britain bit.ly/RKPyrv via @mysociety @steiny
— Tim O'Reilly (@timoreilly) November 8, 2012
It's actually been around for a while with just travel times.
#lift12 @rufuspollock showing Mapumental bit.ly/z8E4UQ as an example of a map that helps one make decisions
— Richard Akerman (@scilib) February 24, 2012
The property part is new.
Here's the map with just commute time (20 minutes to arrive by 9am at SW1A 0AA which is Westminster, the UK Parliament)
and here's the map with available homes to rent overlaid
You can check it out at property.mapumental.com
or the specific one I showed is http://property.mapumental.com/map/SW1A0AA-a-0900/44d71ed3
Posted by Richard Akerman on November 08, 2012 at 02:13 PM in Government 2.0, Mapping, Open Data, Web/Tech | Permalink | Comments (0)
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Here's a thing I wrote on the government internal wiki (which is only available to government employees). Some of the content was based on an email I received.
If you have ideas about how to make it better, please feel free to leave a comment (or edit it directly on the wiki, if you're in the Government of Canada).
There are a number of ways to encourage the use of open data and the building of a community. This article uses the broad umbrella of "hackfest" (hackathon, codefest, etc.) to cover some approaches.
Common approaches include:
Sites that offer data, APIs, or other technical capabilities often need support from a broader community in order to sustain and grow their capabilities. This is a key element of community engagement.
Communities may be sector-specific, or they may be based on particular skills or expertise.
Key communities may include:
In cases where a desired outcome is the development of new applications or hardware in order to promote economic growth, software development experts are a community that needs specific targeted outreach.
In the United Kingdom, the national Open Data White Paper identifies the need for a Developer Outreach Strategy
We need to work collaboratively to ensure that developers are aware of what datasets are being released, in what timeframes, and to maintain relationships with those at the cutting edge of technology who can help government do things differently and in more agile ways. This kind of conversation between government and users facilitates capacity building both ways to great benefit for the public good.
One approach to this for government websites is to ensure that every site has a /developer subpage that provides contact and community information. Such a page needs to be backed up with active community engagement.
In the US, the national Digital Government Strategy states
To establish a “new default,” the policy will require that newly developed IT systems are architected for openness and expose high-value data and content as web APIs at a discrete and digestible level of granularity with metadata tags. Under a presumption of openness, agencies must evaluate the information contained within these systems for release to other agencies and the public, publish it in a timely manner, make it easily accessible for external use as applicable, and post it at agency.gov/developer in a machine-readable format.
Many events have idea generation as a first stage of the event (typically online-only to get people started thinking). Others are ideas-only (no code created), or run idea generation in parallel with the coding.
Examples:
There has been an upsurge in organisations offering prizes for creative use of their technology assets, most typically an "apps contest" using open data that they have released. This has ranged from the municipal to the international level.
It is an easy entry point into leveraging the value of released data, but it should be considered only one piece of an overall engagement strategy.
A caution on expectations from cash prizes - they will incentivize creation of individual apps, but they are not sufficient to help build community. Four Ways Summer of Smart has Reinvented Civic Hackathons states
Don’t (just) offer cash prizes. (Hackathons should build a community.) We have seen dozens of apps contents and hackathons where it’s assumed that a few thousand dollars of incentive as a prize will help seed the projects and produce innovation. But as many have found, this model simply isn’t effective – and there is a clear reason why: civic hackers are driven not by money, but by the potential of their work to create civic and social change.
The City of Ottawa will have a second contest in fall 2012. The lead at the City of Ottawa is Rob Giggey (Twitter: @rob_giggey).
The US government offers a general platform for citizen competitions of many different types called Challenge.gov The tagline is: "On Challenge.gov, the public and government can solve problems together."
Developers will sometime create simply based around a data release or a hackfest event, without needing to have a specific contest. For example a wide range of applications for bus arrival times were created following the City of Ottawa's release of real-time transit open data - there was no contest, but the data release was widely promoted and there was a related 2012 Ottawa Transit Data Day event.
There are many Ottawa-area groups with expertise related to community-building and software development.
These include:
Posted by Richard Akerman on July 27, 2012 at 12:13 PM in Government 2.0, Ideas Market, Open Data, Software Development | Permalink | Comments (0)
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On June 28, 2012 the Province of Quebec launched its open data portal donnees.gouv.qc.ca
It looks pretty good although it has no developer outreach or engagement section. I think all open data sites should have a /developer page as that is a key group of users.
The province also released an IT dashboard, which tracks progress and expenditures on its information technology projects. http://www.tableaudebordprojetsri.gouv.qc.ca/
This kind of tool can have a big impact on decisionmaking, in particular it can help to expose which projects should have their scope reduced or be eliminated altogether.
The release of these two sites meets the commitments laid out in Quebec's open government report, the Gautrin report.
Le portail www.données.gouv.qc.ca sera mis en place dès juin et les données y seront publiées progressivement.
En juin, un tableau de bord sur l'état de santé des projets informatiques sera diffusé dans le portail des données ouvertes.
See my May 2012 post Government of Quebec open data and open government - the Gautrin Report for more information about other recommendations including a coming public consultation site.
Posted by Richard Akerman on June 29, 2012 at 08:04 AM in Current Affairs, Government 2.0, Open Data, Open Government | Permalink | Comments (0)
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If you follow a lot of UK government open data people your Twitter stream may have lit up with tweets this morning (rather early in the morning, for those of us in North America).
There was a hashtagless event that combined a launch of the Open Data White Paper and Departmental Open Data Strategies
http://www.cabinetoffice.gov.uk/open-data
with a relaunch of data.gov.uk itself.
UPDATE 2012-06-29: The OKFN blog has details on the site and the CKAN code that powers it - UK Government Releases Open Data White Paper and new Data.Gov.UK ENDUPDATE
I Storified what showed up in my Twitter stream (I can't guarantee it's full coverage, it's just what I saw from those I follow).
Posted by Richard Akerman on June 28, 2012 at 06:31 AM in Current Affairs, Government 2.0, Open Data | Permalink | Comments (0)
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