Libraries, IT and Everything
Mark Corbould
Assistant Director-General
Information Technology
National Library of Australia (NLA)
presented at Library and Archives Canada (LAC)
December 15, 2006
presentation notes by me, Richard Akerman
- strategic vision of the national library of australia
- function: basically, maintain a national collection and make it available
- 479 staff
- over 550,000 [physical, presumably] visitors
- 110 million page views on website, up 59%
~ 9 million items (including 2 million manuscripts and 2 million serials)
Access
- 365,000 physical items delivered
- 45,000 reference enquiries (4,000 via Ask Now)
- 13 million digital objects delivered
~80 TB of digital object storage, including Australian Web Domain Harvest
- main stuff digitized is unique cultural heritage
- 40% of digital collection is oral history
Web Site Usage
- nice chunk on PictureAustralia, new chunk on MusicAustralia
- IT Strategic Plan (3 years, annual update)
Strategic Directions [phase] 1
* for a long time it was build, describe, preserve and provide access to the physical collection
Strategic Directions [phase] 2 [in addition to phase 1]
* since 2000 "to provide rapid and easy access..."
- outcome: online federated discovery services with "no dead ends"
Looking Outwards
* Internet-enabled collaboration
- lots of freely available content
- organizations are making their content available for remixing and repurposing
- low barries to participation
- light-weight trust models, no MOUs
- sharing personal views of contemporary events
- creating social networks around areas of interest
- near enough is good enough
- loss of control
- need to be less risk averse
Strategic Directions [phase] 3 [in addition to previous]
* In 2006, "to enhance learning and knowledge creation by further simplifying and ... services..."
[slide switched before I got the rest]
Key IT Outcomes
1 ensure collecting record of Australia
2 To meet user need for rapid
5 Ensure relevance
[yes, he skipped a couple]
IT Goals
many including
* Develop and deploy new full-text search software
* Provide online spaces to support publishing, collaboration, contribution and interaction
The rest of the world wants to find stuff in Google etc.
"we've got to get our data out there"
worked with Google to get their books in Google Scholar
Get this item
* Bookshops
* Suppliers
Also A9.com - Libraries Australia is searchable by using OpenSearch lightweight protocol
working to do federated search across museums and other organizations, using OpenSearch
Libraries Australia [national union catalogue I think]
* considered replacing individual library catalogues (as a starting point) with
"Libraries Australia, as the primary database to be searched by users"
to do this you need to be able to integrate well with all the OPACs, which of course is a problem
Expanding Borrowing
* Wake-up calls: statistics and commentary
- [Lorcan] Dempsey "Materials are not being united with users who want them" [not sure of quote,
switched to next slide]
[You can see the entire quote and more info in Kent Fitch's presentation A New paradigm for “getting” (PowerPoint) from Libraries Australia Forum 2006 (LAF06)]
- Long Tail argument
Current Fulfillment
- charge $13 for ILL, total cost actually $49
steady decline in ILL
ILL: Strong disincentives to participate
- Expensive
- Slow
- Loss of control of assets
- Inconvenient / impossible
Fulfillment
Making "Search, find, get" seamless
* Lend directly from library to reader - NetFlix model - "NetBooks"
Also get your presence into e.g. Amazon.com "Borrow this book from Libraries Australia" (using greasemonkey)
PictureAustralia
http://www.pictureaustralia.org/
includes pics from Flickr
about 6000 images harvested
"All you need in Aussie" - by Alicia Zappier
Originally uploaded by desertgirl.
MusicAustralia
* bought metadata catalogue of australian contemporary music - will interface to ecommerce gateway
Model
* "metadata discovery should be free, but you may have to pay for fulfillment"
* or I would say "easy access is more important than zero cost"
AustraliaDancing
* "Take Part" - customized wiki
There's more...
* People Australia, based on using authority file
* Open Access Journals - "really cheap and easy, blurs between publishing and collecting"
Issues
* Sustaining existing services
* Managing expectations
* Supporting innovation
* Enabling rapid prototyping
* Being vibrant and relevant
Ok, but how
* Reorg IT
* Review IT Architecture
- Service Oriented [emphasis mine]
- Consolidate metadata repositories
- "single business" model
* Create an IT-aware organization
- Communicate, collaborate and train
42 IT staff, over 400 library staff
Additional tech notes
- using Lucene full-text search
- using Confluence - new IT architecture is on a wiki
- training business analysts in BPM
Q: How does IT decide on priorities for projects?
A: Through the operational plan, reviewed by Corporate IT Group that sets the priorities
If necessary, escalate to corporate management.
Q: Web Harvest? How made accessible? Federated discovery - what challenges?
A: Paid the Internet Archive. Ran for 6 weeks. About 180 million files. On a PetaBox, installed in
Australia. Internal access but not public. Also the Internet Archive will put it up.
Permissions/legal issues within Australia.
Issues with robots.txt - if you follow robots, you may not get inline images or CSS.
Federate search is basically around OpenSearch, plus may need to add relevance ranking.
Q (me): How are you doing relevance ranking?
A: Currently Teratext
but going to use Lucene.
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